Vietnam eVisa Rejected? Here's Why — and What to Do Next

Last updated: June 2026 · Written by the GoVietVisa processing team

Getting a Vietnam eVisa rejection is stressful, especially with flights already booked. The reassuring news, from handling these cases daily: outright rejections are rare, and when they happen, the cause is almost always something small and correctable. Here is exactly why it happens and what to do.

Why Was My Vietnam eVisa Rejected? (Most Common Reasons)

Your Vietnam eVisa was most likely rejected because something in your application did not match your passport exactly. The immigration system cross-checks every entry, so even a minor inconsistency can trigger a denial. The reasons we see most often, in order:

• Name errors. First and last name swapped, a middle name in your passport left out, or extra spaces, hyphens, or autocorrect changes. Your name must match the passport exactly.
• Passport detail typos. A wrong passport number, date of birth, or expiry date.
• Passport validity under 6 months. Your passport must be valid for at least six months beyond your intended entry date. This is non-negotiable and a very common cause.
• Photo problems. Blurry image, non-white background, glasses, an old photo, or uploading the wrong file (more on this below).
• Blank or random required fields. For example, the accommodation ward/district field — leaving it blank or guessing can cause a rejection.
• Immigration history. A prior overstay or a record of immigration issues can raise flags.

Note: Vietnam does not officially reject applicants based on nationality. The eVisa is open to citizens of all countries and territories, so a "difficult nationality" alone is not a rejection reason — the underlying cause is still almost always a documentation or consistency error.

Can I Reapply After a Vietnam eVisa Rejection?

Yes — a rejection does not ban you from applying again. In most cases you simply submit a fresh application with the mistake corrected, and it is approved on the second try. Because the eVisa form cannot be edited once submitted, fixing an error always means starting a new application rather than amending the old one.

What to Do Right After a Rejection (Step by Step)

Don't panic and don't immediately resubmit the same details. Work through this:

1. Open your passport bio-data page and compare it letter-for-letter with what you submitted — name order, spelling, passport number, dates.
2. Check your passport expiry date against your entry date + 6 months. If it falls short, renew the passport first.
3. Re-check both photos: the portrait must be recent, sharp, white background, no glasses; the passport scan must show the full page with all four corners.
4. Fix the field that caused it, then submit a brand-new application.
5. If you're unsure what went wrong, have the application reviewed before paying again so you don't lose a second government fee.

Will I Get My Money Back If My eVisa Is Rejected?

The official government fee — USD $25 for single entry and $50 for multiple entry — is non-refundable once submitted, even if your application is rejected. The immigration department keeps it as a processing charge. This is the single biggest reason to double-check everything before you pay, because a careless typo can cost you the fee and force you to pay it again on the new application.

How to Avoid a Rejection Next Time

The fix for nearly every rejection is the same: make your application match your passport perfectly and use compliant photos. Before you submit:

• Type your name exactly as printed on the passport bio page, including all middle names.
• Copy your passport number and dates directly from the document, then read them back.
• Confirm passport validity covers entry date + 6 months.
• Use a fresh portrait photo and a clean full-page passport scan — never the same image twice.
• Preview every field before paying.

Frequently Asked Questions

Why was my Vietnam eVisa rejected?

Almost always a preventable mistake — a name or passport detail that doesn't match your passport, validity under six months, or a bad photo. The system checks your entries against your passport, so any mismatch can cause a denial.

Can I reapply after a rejection?

Yes. A rejection is not a ban. Correct the error, submit a fresh application, and it usually gets approved.

Will I get a refund if rejected?

No — the government fee ($25 single / $50 multiple) is non-refundable once submitted. That's why checking everything before paying matters so much.

How long does a reapplication take?

Standard timing applies again — officially about three working days, realistically three to five, longer over public holidays. Urgent processing can return a result in one working day.

This guide is for general information. Vietnam visa rules can change — always verify current requirements at the official portal (evisa.gov.vn). GoVietVisa is a private visa assistance service, not the official government portal.